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Mitra Solusi Informatika
Pilot Hospitality

NK Hotel PMS

A complete hotel PMS, from front desk to night audit, posting straight into NK ERP.

Reservations, drag-and-drop room plan, folio cashiering, QRIS and card payments with settlement reconciliation, housekeeping, an OTA channel manager, banquets, night audit and GM dashboards. 94 screens, bilingual, and covered by more than 850 automated tests.

Front office dashboard: arrivals, departures, work queues, shift alerts

Features & modules

Front office

  • Reservations and availability
  • Room rack, classic board and drag-and-drop room plan
  • Guest CRM and loyalty

Cashiering & payments

  • Folio, deposits, shift close
  • QRIS and card payments with settlement reconciliation
  • City ledger

Operations

  • Housekeeping and maintenance
  • Banquet / MICE with BEOs
  • Channel manager (OTA import and ARI publishing)

Management

  • Night audit
  • GM and executive dashboards
  • Indonesian/English UI, dark mode

Screen gallery

Screenshots use sample data; customer names are masked.

Front office dashboard: arrivals, departures, work queues, shift alerts
Room plan with drag-and-drop room assignment
Room plan in dark mode
Booking popover with folio balance
QRIS settlement reconciliation with exceptions
Payment gateway monitor (QRIS / card)
Live room rack: occupancy, housekeeping, due-in/due-out, balance alerts
Classic board: occupancy and room revenue

Integrations

  • Revenue and city-ledger posting to NK ERP
  • Room charges from NK POS in hotel outlets

Technology

  • ASP.NET Core 9
  • Angular
  • DevExtreme
  • SQL Server 2022

FAQ

Can we switch from our current PMS?

Yes. Rooms and rates, guest profiles, future reservations and city-ledger balances are moved from your current PMS or spreadsheets, and the cut-over happens on a single night audit with our team on site.

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